Ongoing Support and Maintenance

We offer frank, responsive and practical advice and support to all our customers; past and present. We have found customers require a support solution they can rely on for timely and accurate problem solving and updating. In order to provide this Blue Box Software provide two options:

Major projects will have a bespoke arrangement for a minimum allocation of development hours each month to iron out user issues, add and test new functions and maintain and support a large system.

Smaller projects enjoy great value from a support service as and when they require it. Requests submitted by e-mail will be responded to and allocated required time to solve in a set process to provide consistency.

Blue Box Software have recently introduced two essential services to maintain and secure your website:

	Annual Support Package Important changes have been made to the annual support packages. Read on if you are unfamiliar with these packages; offered to guarantee regular updates to keep your site current and accurate. Find Out More
	Website Backup Blue Box Software can now offer a regular, confidential and secure backup of all content and data in your website. This service is particularly recommended to database run websites as contingency against the risk of data corruption. Find Out More